DATA & PRIVACY
Privacy Policy
Your privacy matters to us. This page explains what information we collect, how we use it, and how we protect it when you interact with Trendaxy.
Information We Collect
When you place an order, contact us, or browse our website, we may collect information such as your name, shipping address, billing address, email address, phone number, payment-related details, and order history.
- Contact information
- Order and shipping details
- Device and browsing information
- Customer support communications
How We Use Your Information
We use your information to operate our store, fulfill orders, provide customer support, improve your shopping experience, and communicate with you about your purchase or account.
We do not sell your personal information. We only use your information for legitimate business purposes related to Trendaxy.
If you subscribe to marketing emails, you may receive updates, promotions, or product news. You can unsubscribe at any time.
How Your Information Flows
You Share Information
You provide information when you place an order, contact support, sign up for emails, or interact with our store.
We Process It
We use the information to process orders, deliver products, respond to inquiries, and improve our services.
Trusted Partners Assist
Some information may be shared with payment processors, shipping carriers, or fulfillment partners to complete your order.
You Stay in Control
You can request updates, corrections, unsubscribe from marketing, or contact us with privacy questions at any time.
Cookies and Analytics
We may use cookies and similar technologies to understand how visitors use our site, remember preferences, improve performance, and support marketing efforts.
You can manage or disable cookies in your browser settings, though some site functions may be affected.
Your Rights and Choices
Depending on your location, you may have rights to access, correct, update, or request deletion of your personal information. You may also opt out of marketing communications at any time.
Frequently Asked Questions
What information do you collect?
We may collect contact details, order information, device data, and customer support communications.
Do you sell my personal information?
No. Trendaxy does not sell your personal information.
Why do you use cookies?
Cookies help us improve site performance, remember preferences, and understand how people use our store.
Can I unsubscribe from marketing emails?
Yes. You can unsubscribe anytime using the link in our emails.
Can I request access to my data?
You can contact us to request access, correction, or updates to your personal information, subject to applicable laws.
Who do I contact for privacy questions?
You can contact our support team using the email listed below for privacy-related questions.
Need Help?
If you have questions about how your information is handled, or if you’d like to make a privacy-related request, please contact us.